ICT processes, hardware and software can be complex, costly and time-consuming. BCE ICT Managed services bring the right balance between cost-effective ICT operations and your business development needs.

With over 30 years of experience managing ICT systems and operations for media companies, BCE understands your workflows and needs and can therefore deliver tailor-made services respecting your business targets and your budget.

BCE is committed to delivering the highest quality service, following the best practices and standards such as the ITIL (IT Infrastructure Library) and holds several certifications such as the SOC ISAE3402 for data hosting and ISO/IEC JT1/SC7 for the standardization of processes, tools and technologies.

With an international team, we have a worldwide expertise with media companies and have several partnerships with leading technology vendors such as Avaya, Brocade, Cisco, Citrix, Microsoft, Net Insight, Nevion, Oracle, Qnap, Skyline and Transmode.

BCE ICT Managed services

Monitoring

Monitoring of telecom links, servers and applications. Dedicated view provided via web interface.

Disaster recovery / Business Continuity

Sensitive data replication. Automatic replication. Monitoring. Yearly test.

Database

Remote installation and supervision of databases for Oracle, MySQL and MS-SQL.

Internet

Providing access in a fully redundant environment.

Insourcing

Local staff in customer premises for user support level 1, 2 or 3.

Security

Intrusion tests. Audits. Encrypted platform for confidential information. Virtual safe deposit.

Site setup or move

Installation and configuration. Local staff hiring.

Hardware purchases

Central management of purchases and international delivery for selected vendors.

Server

Local or remote management of servers. Database management. Management of images, antivirus, security patching.

Backup

Backup/restore services with decentralised daily, weekly, monthly or yearly backups.

Phone conferencing

Worldwide voice conferencing system on dedicated lines or over the internet.

Archiving

Online, nearline and offline archiving (storage capacity of 17000 Terabytes).

Video conferencing

Worldwide video conferencing system on dedicated lines or over the internet.

Hosting

Web hosting, fire-walling infrastructure for classical web hosting, VoD and streaming.